Apart from having more system resources, a reason why you can get your own server and use it instead of a shared hosting plan is the fact you'll be able to install and run a wide selection of software. With a shared account, you can use apps, which do not require root access and aren't set up server-side, so when you need certain software for your Internet sites, you cannot set it up on a shared server. This isn't so with a hosting server of your own in which you could install anything you wish. The downside is that you may not have much experience and taking care of your own machine is more complex that managing a shared web hosting account in which the service provider manages the majority of things. This is the reason why we offer an additional service for our server packages called Installation & Troubleshooting and you could take full advantage of it any time you face any problems with the management of your server.

Installation and Troubleshooting in VPS Servers

You may add the upgrade with a few clicks whenever you need it and irrespective of the VPS servers plan that you have picked. This can be done either during the order process when you think that you will need support from the very start or later on from the virtual private server billing CP if you have difficulties with any application on the machine. Our competent admins can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you can use it anytime. Most tasks take less than that, hence the remaining time will be available for the future and you will be able to see it in the billing Control Panel constantly. You could use the upgrade as a standalone service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated servers and as long as you add it, our experienced admins shall be able to assist you with anything on your machine. Including setting up any third-party software that you might want to use on the web server and troubleshooting any script that functions poorly or does not run at all. Our upgrade features one hour of work and in the event that a particular task is not very time-consuming, we will add the remaining time to your account. You'll be able to check out how many minutes are left inside your billing Control Panel and use them anytime you need support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so if you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help afterwards, you can add it from the hosting server billing area. 30 minutes of custom work are included in our Managed Services pack as well, but if you require additional work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your apps shall be installed and set up in the best possible way.