A live chat is one of the many ways of communication provided by some website hosting companies as a part of their support service. Depending on the supplier, the chat can be used for pre-sales, billing and/or tech assistance. This method of communication is quicker than a support ticket and it'll make it much more unlikely to misspell or misunderstand anything compared to a telephone call with a representative. Furthermore, when the problem that you experience requires some time to be reviewed and dealt with, you can do something different meanwhile rather than just waiting, as you'd have to do if you call. You can also use a live chat assistance service absolutely free as long as you have web access even when your web hosting supplier is located in another country and they do not have a local phone number that you can call.

Live Chat Support in Web Hosting

We supply a live chat assistance service for all of the Linux web hosting that we offer and we're able to help you with almost everything in real time. In case you don't have an account with our company yet, we are able to provide you with more information about the packages in order to help you to pick the most appropriate package. In case you are an active customer, we can assist you with any billing or general issue as well as with various common tech matters, for example an e-mail address setup in a desktop email client. In case you are unable to phone us for whatever reason or you're in some country where we do not have a local phone number, our live chat is the best choice to contact us. Certainly, some issues need more time to investigate and test, so you'll have to open a ticket to our technicians, but nonetheless, we are able to save you time and help you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is available every single day, even on holidays and weekends. It's the most effective way to find out more about our Linux semi-dedicated hosting plans in case you don't have an account yet or to get a problem resolved in case you are a customer and our customer care agents will assist you right away no matter what time of the day you join our chat. In case you wonder which plan is more suitable for your web sites, if you need advice whether you should acquire a certain upgrade and how to obtain it or when you experience problems installing an e-mail account on your PC, you're able to get in touch with us and we will provide you with the needed info at once. The live chat is available even after our telephone lines are off for the day, which means that if you have an account with us, you can rest assured that you will always receive prompt help with any kind of question or issue that shows up.