Despite the fact that this isn't the most importantfactor to recognize a dependable web hosting supplier from a bad one and a reseller from an actual supplier, having the option to call and talk with a live person is a sign that you aren't using the services of a one-person service provider and that you'll be able to get in touch with someone every time you're looking for assistance. The telephone support for website hosting services may range from common to professional, which means that the problems which can be resolved through a phone call differ depending on the particular service provider. In the general case, these issues are more basic and include billing or first level technical issues because more difficult tasks usually need a support ticket where both you and the system administrators can follow what is going on with a given issue. Still, being able to call your provider will save you lots of time and efforts for the numerous small things that may eventually appear at the time you manage your hosting account.

Phone Support in Web Hosting

In case you choose to purchase one of our Linux web hosting, you will be able to connect with our customer support team via phone for 14 hrs every day. We will help you select the proper plan for your sites as we believe that it's better to discuss this kind of issues with a live person. If you already own an account, we will help you with your sales/billing questions as well as general matters, even with some technical troubles which don't involve too much time or escalation to a system administrator since it'll be more convenient to open a support ticket for time-consuming troubles and have all the communication in one place. We have phone numbers in the United States, Great Britain and Australia, so you can call the one you prefer and talk to one of our representatives.

Phone Support in Semi-dedicated Servers

Any time you need more information for the Linux semi-dedicated hosting plans that we offer, you can call one of the three support lines that we have worldwide - in the United States, Great Britain and Australia. Thus, you have the option to check in advance whether our solutions are suitable for your web sites. If you are already our customer and you've got a semi-dedicated account, you will be able to contact us on the phone for 14 hours every day about any kind of billing or general issues. For strictly technical issues you'll be able to use our ticketing system so as to communicate with our tech support since someproblems simply need additional time to be dealt with, but we can help you on the phone with various minor technical issues as well, saving you the time and efforts.