Technical Support Channels

  • 1 hour ticket response time
  • A One–Hour Ticket Response Time Guarantee

  • We offer a 60–minute response guarantee for any ticket or e–mail that you submit to the client service staff. We will rapidly respond to all common queries and forward the issue to our admins in case additional assistance is required. If you order our Managed Servers package, we’ll perform any of the included server management services at a time that has been agreed upon preliminary.

  • Top quality support service
  • A Topflight Customer Service

  • We’ll be at your disposal 24x7 to reply to any inquiries that you may have about our Web Hosting Control Panel and any of the apps that we have preinstalled for you on the dedicated hosting server. If you also require help handling server administration procedures, consider our Managed Servers package, which includes data backup storage space, Operating System updates every week, server monitoring and rebooting procedures, plus problem troubleshooting and installation procedures.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Web Hosting Control Panel was preinstalled for every dedicated web hosting plan. Among its characteristics is a very convenient integrated knowledge base that will walk you step by step on all the operations that you can carry out. Most of the educational articles in addition video versions which demonstrate all the operations that you can perform in a very illustrative manner. You will find the instructional articles and the video tutorials in the top right corner of each section of the hosting Web Hosting Control Panel.