Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center section included in Website Hosting Memberships’s Web Hosting Control Panel. It offers an exhaustive database with regularly asked questions and comprehensive educational articles contributed by our knowledgeable client support team.

  • Top quality support service
  • How–To Videos

  • For all of you who’d like to find out how to resolve a commonly encountered problem by watching a video tutorial, we’ve added a compilation of video tutorials to our Web Hosting Control Panel. All the videos are very short and simple to grasp. They offer you step–by–step presentations of different website administration activities.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24x7x365 customer care service and feature a 60–minute response time guarantee. Our trained customer service technicians will be online for you day and night and will sort out any problem that you might have within maximum sixty minutes after the ticket submission. In most instances, an answer will be provided to you in less than twenty minutes.