Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Response Guarantee

  • Each ticket you send to the tech help Dept will be responded to in about 60 mins. The common problems will be replied to right away. Nevertheless, if the support request you have posted requires assistance from an experienced technician, we’ll address the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Professional Customer Help And Support Service

  • We’ll be working for you round the clock to provide help and tech support as well as to help you with any problem that you might stumble upon when dealing with your virtual server. We can support you with all pre–installed packages, plus your Operating System, server management panel (with respect to the VPS type) and the Web Hosting Control Panel made solely by us.

  • Intuitive help center
  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that will come cost–free in your virtual server, you can easily find an information–rich Help zone, which incorporates everything you should know about administering your sites and software. We have integrated a wide selection of how–to content articles and video training that show the essential website managing duties in an easy–to–understand form.